Rental Terms and Conditions

Last updated: October 19, 2026

These Rental Terms apply to every booking of an Audio House studio and are part of our Terms of Use. The version in effect when you book applies to that session.

Host sites

Studios are located on the property of schools and businesses (“Hosts”). Go directly to the studio, do not enter or remain in other areas of the Host’s property, and take your belongings and trash with you.

House rules

In every studio and on the surrounding property:

  • No smoking or vaping of any substance, inside or within 25 feet of any entrance.
  • No alcohol or illegal drugs.
  • No animals, except service animals as defined by the ADA.
  • No candles, incense or aerosol sprays.

Charges for breaking a house rule

Studios are lined with acoustic foam that absorbs smoke, vapor, animal dander and aerosols and cannot be cleaned. If smoking, vaping, an animal or an aerosol leaves odor or residue in a studio:

  1. We inspect the studio within two business days of your session and record our findings with dated photographs and notes.
  2. We clean, ventilate and deodorize the studio and charge $175.
  3. We re-inspect at least 72 hours later. If odor or residue remains, we replace the acoustic treatment and charge $1,200, the documented supplier cost of replacement foam for one studio, excluding labor, instead of the $175.

These amounts are a reasonable estimate of our loss, agreed in advance because the actual loss is difficult to calculate. They are not a penalty.

Unpaid studio time

Your session ends at the time on your booking.

  • If another booking starts when yours ends, you must leave by your end time and cannot add time.
  • Otherwise, if you stay more than 15 minutes past your end time without adding time, we will invite you to pay for the extra time. If you do not, we charge it at the studio’s standard hourly rate, rounded up to the next full hour.
  • If staying late delays or cancels another customer’s session, we also charge what we refund or credit that customer.

If you obtain studio time, credit or a discount you were not entitled to, including through a software or pricing error, repeated booking and cancelling, or more than one account, we may remove the credit and charge the standard hourly rate for studio time used without paying. This counts as a violation under “Repeat violations.”

How we charge

You authorize us to charge the payment method on your account for amounts owed under these Rental Terms. Before charging, we notify you by email and text of what we found and what we are charging, and wait at least 72 hours. If you dispute the charge, we review it again before charging.

We notify you within 14 days of the session or not at all, except for time, credit or a discount you were not entitled to, which we may raise up to 12 months after the session. You may request the evidence behind any charge, including recordings, photographs, inspection notes and supplier invoices.

If we do not enforce a rule or charge on one occasion, we may still enforce it on any other occasion, including against you.

Repeat violations

We record confirmed violations on your account. Within any 12-month period:

  • First violation: the applicable charges and a written warning.
  • Second: your account is suspended from booking until we have spoken with you.
  • Third: your account is closed and you may not book again.

We may suspend or close an account immediately for conduct that is unlawful or puts a Host site at risk.

Video and audio recording

Audio House continuously records video and audio in and around each studio, including during your session. By using a studio you consent to this, and every person who enters a studio consents to being recorded. You must tell every guest before they enter.

We use these recordings only for safety and security, to investigate incidents and to enforce these Rental Terms, and review them only for a specific incident, complaint or suspected violation. Only approved staff have access. We disclose recordings outside Audio House only on a formal request, such as from law enforcement or a Host. Retention is set out in our Privacy Policy.

Do not cover, turn, move, unplug or block any camera or microphone. If you or a guest does, we charge $300, a reasonable estimate, agreed in advance, of the staff travel to restore it and the bookings lost while the studio is closed. It is not a penalty.

Equipment and access

You are responsible for the equipment during your booking. If a recording or other reasonable proof shows you damaged equipment, including a camera, we may charge up to its current replacement price (MSRP), with proof of purchase, and never more than the replacement cost.

Keep your access private, and close and lock the door when you leave. If the studio is used, or items are stolen or damaged, during or immediately after your access because the door was left unlocked or open, the same charge applies to what is taken or damaged.

Guests

Keep your group to a reasonable size. You are responsible for your guests’ conduct, any damage they cause, and any charges under these Rental Terms that result.

Minors, assumption of risk and release

Audio House is for ages 13 and up. A parent or guardian who agrees to these Rental Terms for a minor accepts them on the minor’s behalf and is responsible for charges under them.

You use the studio, equipment and premises at your own risk. To the fullest extent permitted by law, you (and, for a minor, your parent or guardian) release, and agree not to sue, Audio House (SOS Productions, LLC), its Hosts and their staff for claims of injury, loss or damage arising from use of the studio or premises, except harm caused by our gross negligence or willful misconduct. Nothing here limits any right that cannot be waived under Utah law.